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Title: Digital Engagement & CRM SpecialistLocation: Dushanbe, TajikistanDepartment: Development and Partnership (Sales)Reports to: Business Unit Manager Employment: Full-timeKey Responsibilities1. Digital & Social Media• Manage Telegram and Instagram channels.• Develop monthly content calendars.• Create engaging content concepts.• Coordinate design, video and creative production.• Manage Stories, Reels, posts, polls and interactive formats.• Monitor audience response and engagement.2. Telegram Community• Build and manage the Company’s Telegram Club.• Grow and activate the community.• Publish regular content.• Develop quizzes and weekly missions.• Organize digital challenges and contests.• Manage community interaction.• Support lucky draw and reward mechanics.3. Consumer Engagement• Develop digital activities designed to increase engagement and loyalty.• Support product launches and promotional campaigns.• Develop interactive mechanics for adult consumers.• Coordinate digital rewards and loyalty activities.• Analyze consumer feedback and engagement behavior.4. Shop (POS) Owner Engagement• Develop digital communication for POS owners.• Support POS challenges and incentive campaigns.• Communicate campaign rules and targets.• Share updates and rewards.• Collect feedback from POS owners.• Support digital activation of Ambassador POS and other priority outlets.5. CRM & Loyalty• Build and maintain digital participant databases.• Track campaign participation.• Monitor repeat engagement.• Support loyalty programs.• Prepare CRM reports and insights.6. Digital CampaignsSupport implementation of:• Gamification campaigns;• Product launches;• POS challenges;• Promotional campaigns;• other commercial digital activations.7. AnalyticsTrack and report:• followers / subscribers;• active users;• engagement;• participation;• campaign conversion;• reward redemption;• repeat participation;• content performance.8. Agency & Partner Coordination• Prepare creative briefs.• Coordinate with designers, agencies and influencers.• Review content before publication.• Manage campaign timelines.• Ensure deliverables are completed on time.Candidate ProfileEducation• Bachelor's degree in Communications, Digital Marketing, Business Administration or related field.ExperiencePreferred: 2–4 years of experience in:• SMM;• digital marketing;• community management;• CRM;• digital campaign management;• loyalty programs;• consumer engagement.• salesExperience in FMCG, retail, tobacco, beverages, telecom, banking, gaming or other consumer-facing industries is an advantage.Required SkillsMust Have• Strong Telegram knowledge.• Strong Instagram knowledge.• Excellent content planning skills.• Good copywriting skills.• Strong understanding of engagement mechanics.• Experience with social media analytics.• Basic CRM understanding.• Strong Excel / Google Sheets skills.• Ability to manage multiple campaigns simultaneously.• Strong project management skills.• Strong communication skills.Advantage• Experience with Telegram bots.• Experience with QR-code campaigns.• Experience with loyalty programs.• Experience with gamification.• Experience with influencer marketing.• Experience with Canva, Figma or similar tools.• Experience with Google Analytics or similar platforms.• Experience working with agencies.Personal CompetenciesThe successful candidate should be:• creative;• proactive;• commercially minded;• analytical;• highly organized;• detail-oriented;• comfortable working independently;• able to work under deadlines;• confident communicating with different stakeholders;• capable of converting business objectives into engaging digital mechanics.LanguagesRequired:• Russian – fluent;• Tajik – fluent;• English – working proficiency.Interested? Then don't miss your chance and send your resume to ktngdushhr@gmail.com and join our team of professionals.

Требуется в кафе кассирша с опытом работы в программе iiko